Managed Services

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Technology Focus:

  1. Microsoft SQL Server (All Versions)
  2. Oracle
  3. MySQL

MASS (Managing, Administering, Supporting SQL) program known for our Managed SQL Services.  This program primarily offers remote database management services for clients with our Low Cost, Fixed Billing, 24×7 support model either Onshore or Offshore or Hybrid Model.

 

With our proven practice and methodology we can help a business to offload database operations and become your preferred trusted Managed Services Provider for your data servers. Dedicated DBAs working as your extended team supporting you 24×7 with guaranteed SLAs.

 

We don’t do just remote monitoring but much more than that.  With our certified DBAs and Subject Matter Experts, our Services include

 

  • 24×7 Proactive Monitoring, Production Support
  • Change Requests/Scripts Deployments
  • Timely Performance Tuning and fixing long running Queries
  • Work on any project based tasks helping the Development team
  • Constant Improvements to the data server environment through capacity planning, upgrades
  • Configurations & Solutions to be implemented for the ongoing Development Projects
  • Timely Recommendations/Contributions to the Dev Team on SQL Best Practices

Cut the chase! Will make it one thing clear!! We don’t charge you per hour for your ERP support.

On a fixed billing, no surprise costs, our support model for ERP clients involve managing your ERP application and data with a dedicated phone and email support.  Our ERP experts have been working with other partners in technology helping their clients with any post implementation support issues.

 

Whether your ERP is inhouse, hosted , don’t you worry about the support and maintenance. Our service offerings are designed keeping in mind the key challenges you face in the areas of managing and controlling IT infrastructure at the center and building our services around them. Let Techminds manage your ERP environment while you can focus on the core business operations.

 

Our ERP Support Services include

  • Post Implementation Support
  • Monitoring & Maintaining ERP App Servers
  • Monitoring & Maintaining the ERP backend servers
  • Regular Backups/Patch Updates
  • Working with Product Manufacturers representing the client
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Technology Focus:

 

  • Microsoft Dynamics NAV/GP/SL
  • SAP BusinessOne
  • SAGE
  • Quickbooks
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Technology Focus:

 

  • Microsoft SQL Server 2012/2014/2016
  • Windows Server
  • Vmware
  • CISCO Networking
  • Azure/AWS

Managing essential core business operations, resources and data effectively as well as providing infrastructure solutions is what Technology Infrastructure management is all about. Majority of the Companies can and will benefit from real Infrastructure Solutions customized to meet business needs and achieve cost effective, high performance results.

 

We aim at providing Enterprise Infrastructure solutions through rightsizing technology aligned with Business needs. One thing that has been of utmost importance to us is our business model and strategy that is based around forming long-term relationships with our clients and offering end-to-end complete lifecycle solutions to them. We aim at improving your business results by controlling IT cost-effective ways of securing the support you need for day-to-day operations and management.

 

We have a deep understanding of clients’ business requirements specific to each industry, project management skills and ITIL skills to execute all types of engagements. Our service offerings are designed keeping in mind the key challenges you face in the areas of managing and controlling IT infrastructure at the center and building our services around them.

 

  • 24x7x365 Remote Management & Monitoring
  • IT Network & Security Services
  • Mobile Device Management
  • Tech Support/Help Desk for your customers
  • Backup & Disaster Recovery